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Shaianne Robinson

By Appointment Only

Best Fit For:

Billing, Scheduling, and Intake Assistance

Administrative Director

"Every adventure requires a first step." - Cheshire Cat

What I Help With:

  • Billing

  • Scheduling

  • Intake Assistance

Who I Work With:

  • All Clients

My
Locations:

  • In-Person in San Antonio, TX

  • Virtual Across Texas

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Meet the person who helps keep the ABC magic moving behind the scenes. As our Administrative Director, she helps clients navigate scheduling, billing questions, and the intake process so getting started feels a little less overwhelming. While she does not provide therapy services, she is often one of the first friendly faces clients connect with at ABC—and she is here to help make the process as smooth, clear, and stress-free as possible.

My Story

Hi, I’m Shaianne! I help keep the wheels turning at ABC and make sure clients don’t have to navigate the “wait, what form do I fill out?” part of therapy alone. From intake and scheduling to billing questions and next steps, I’m here to help make the process feel less confusing and more human. I don’t provide therapy services, but I do help clients feel supported, informed, and connected from the very beginning.

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I’m here to help make the “paperwork and logistics” side of therapy feel a little less intimidating. I help clients navigate scheduling, billing questions, intake forms, and next steps with warmth, patience, and a healthy respect for how confusing insurance and calendars can be.

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Ready to get started?

You don't have to have everything figured out before reaching out.

Disclaimer:
We are NOT an emergency or crisis facility. If you feel that you are in crisis and in need of immediate assistance, please call 911 or visit your nearest ER.

Office Hours

Mon-Thurs: 9am - 5pm

Fri: 9am - 1pm 

Weekends: Closed

Therapy sessions are by appointment only. 

Colonnade I

9901 IH-10

Suite 640

San Antonio, TX 78230

© All Rights ABC Counseling Inc. TX, S-Corp April 2026

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